How AI is shaping the Guest Experience at Hotels
From emerging trends to live demos, our first North America Hospitality Roadshow at Paramount Hotel Times Square New York showcased how AI is redefining guest experience.
On Aug 14, 2025, our Superbutler North America team hosted a first-of-its-kind hospitality roadshow at Paramount Hotel Times Square New York Generator. The event brought together forward-thinking hotel leaders to explore one big question:
How can AI help hotels deliver better guest experiences while driving revenue and efficiency?
Together we explored
✔ Emerging Hospitality Trends – How digital-first guests are reshaping expectations.
✔ AI in Guest Experience – Practical ways artificial intelligence is helping hotels serve faster and smarter.
✔ Superbutler in Action – How our platform enables hotels to:
- Increase in-stay revenue (F&B, spa, laundry)
- Reduce staff workload and operational costs
- Improve guest satisfaction and reviews
This wasn’t just a conference; it was an experience. Attendees ordered on-demand apps and beverages directly through the Superbutler.ai™ platform, experiencing first-hand how effortless service feels.
The day concluded with a ride through Times Square, seamlessly arranged via Superbutler; proving how technology can blend into hospitality without losing its human touch.
Why this matters for Hotels
Hospitality is changing fast. Guests expect immediacy, transparency, and personalization. Staff are stretched thin. Hoteliers are under pressure to generate more with less.
Plug-and-play solutions like Superbutler are the bridge helping hotels meet modern expectations without complicated integrations or costly overheads.
A heartfelt thank you to the hoteliers who joined us and to Paramount Hotel Times Square New York for hosting. The conversations, roundtables, and energy in the room showed one thing clearly: the industry is ready for transformation.
Right to Left: Miguel (GM Paramount), Allie (Superbutler Business Development Manager), Douglas (Manager, Paramount Bar)
This was just the beginning. We’ll continue hosting sessions around the world to show how Superbutler.ai™ is helping hotels unlock new revenue, streamline operations, and earn better reviews.
Ready to explore what Superbutler can do for your hotel? Book a free consultation today: www.superbutler.ai/bookademo=1