
Big announcement from Superbutler in 2024: forging a groundbreaking partnership with Laundryheap, the UK's leading on-demand laundry service.
We are pleased to announce that we have decided to join Laundryheap, the leading on-demand laundry and dry-cleaning service in the UK.
This is a strategic move that will allow us to leverage Laundryheap's expertise, network, and technology to offer our customers a faster, cheaper, and more convenient way to get their clothes cleaned.
We believe that this partnership will benefit both our companies and our loyal customers, who will enjoy the same high-quality service they have come to expect from us, but with added features and benefits.
We are excited about this new chapter in our journey, and we look forward to working with Laundryheap to deliver the best laundry experience possible.
Laundryheap, the world’s premier on-demand laundry and dry-cleaning service, boasts a global leadership position. With a footprint spanning eleven countries and twenty-one cities, they’ve successfully fulfilled over a million orders to date. Their commitment to reliability and efficiency is unwavering — they achieve this by leveraging third-party commercial cleaning facilities and their own fleet of partner drivers across all our markets.
Laundry services are an essential part of daily life worldwide. In the UK alone, households complete 260 washes annually, contributing to an estimated market potential of over £80 billion, which accounts for 5% of the GDP. Laundryheap services cater to both consumers and businesses, including hotels, restaurants, bars, and spas. Notably, they’ve established partnerships with over 350 hotels in London and continue to serve thousands of short-term apartments.
In February 2024, Laundryheap was listed on Seedrs at a valuation of £65 million. Remarkably, they surpassed their fundraise target by more than 100%.
Superbutler, an innovative online SaaS platform, specialises in serving the hotel and hospitality sectors. Our robust suite of e-commerce services encompasses room service, restaurant management, spa reservations, mini bar orders, laundry bookings, limousine arrangements, and curated tour packages.
Our mission is to transform the Hotels and Hospitality industry by seamlessly digitising their existing services. Superbutler’s hosted technology is fully mobile-responsive, eliminating the need for app installations or registrations.
Everything you need to know about Superbutler.ai and how it transforms hospitality operations.
Superbutler.ai is an AI-powered Multilingual Digital Concierge that helps hotels, resorts, restaurants, guest houses, and multi-location hospitality groups streamline guest communication, enhance service delivery, and increase revenue through real-time, personalised interactions across the guest journey.
Superbutler.ai is designed for hotels, resorts, restaurants, guest houses, and multi-location hospitality groups aiming to maximise revenue, streamline operations, and deliver exceptional guest experiences at scale.
Yes. By providing instant, accurate, and personalised responses 24/7, Superbutler enhances guest satisfaction, reduces wait times, and ensures a seamless digital guest experience.
Superbutler is built for seamless integration with leading hotel systems, including PMS and POS, enabling smooth operations and real-time data-driven guest interactions.
Most hotels can go live within a few days, depending on integrations and customisation. The onboarding process is simple, fast, and designed for operational ease.
Superbutler supports hotel teams by handling repetitive guest queries and requests, allowing staff to focus on high-value, personalised service and in-person guest engagement.
Superbutler manages everything your property has to offer including room service orders, housekeeping, concierge services, reservations, local recommendations, and more via chat and voice AI.
Yes. Superbutler is scalable and ideal for luxury hotels, boutique properties, resorts, and multi-location hospitality groups looking to standardise service and increase operational efficiency.
Superbutler supports multiple languages, enabling hotels to deliver personalised experiences to international guests and improve global guest engagement.
Superbutler follows industry-standard data security and privacy protocols to ensure all guest interactions and information remain protected and compliant.
Absolutely. Superbutler.ai is designed specifically for hospitality teams, not IT experts. The platform is intuitive, easy to navigate, and requires minimal training, so hotel staff and managers can operate it confidently from day one.
Superbutler.ai goes beyond basic automation by combining Chat and Voice AI to manage real guest interactions, drive personalised upsells, and improve operational efficiency. It focuses on increasing Total Revenue Per Guest while enhancing the overall guest experience across every touchpoint.
Pricing depends on your property size, requirements, and integrations. Superbutler.ai offers flexible plans tailored to hotels, restaurants, and multi-location groups. You can request a demo to get a customised quote aligned with your business goals.
Superbutler.ai offers flexible engagement models depending on your needs. Setup is simple and transparent, with no hidden costs. The team will guide you through pricing and onboarding based on your property requirements.
Yes. You can book a personalised demo to explore how Superbutler.ai works for your property. This allows you to experience the platform, understand its impact on operations and revenue, and evaluate its fit before getting started.